A parent got upset with me about how one of our martial arts programs was presented.
I’ve been thinking about the interaction a lot. And, consequently, how our programs are presented.
It’s lead to some intriguing conversations with my associates and some new ideas on how we might restructure and proceed. In, what we hope will be, a better way.
And if I (we) can continue to channel the emotional energy we might feel from harsh criticism and heated feedback into constructive brainstorming and actions for improvement… then, in some sense, we should be thankful for harsh criticism and heated feedback.
…Because evolution comes from pressure, not comfort. And if what comes unto criticism can withstand the flames, then it comes out on the other side better; more tested; more polished.
And if it can’t… then it’s a good thing it was brought to your attention and burned.
…Because otherwise, you’d be left peddling a lower, less evolved thing from a lower, less evolved version that has a lower, less evolved experience and understanding.
…And nobody wants that.