It is becoming increasingly evident to me, with each day I consciously focus on it, that problems are almost always made better with the following ingredients:
1. Calm. Unless there’s an emergency, I do my absolute best not to run, speed, rush, yell, or spiral. All of these are inside my control and when problems hit that are outside my control, controlling these things and maintaining a calm demeanor helps tremendously. Not only does it keep the mind clear and free of unnecessary chaos so that I can focus on coming up with a solution, but it stops the problem from becoming worse. Which is always the first thing you should do when you find yourself in a hole… stop digging.
2. Collected. Acting too quickly on problems without a full survey of the land often leads to wrong turns and major detours. Once you’ve calmed yourself down and are thinking more clearly, it’s essential to clearly identify the problem, trace it to the root of its cause, and brainstorm a complete list of possible solutions. Oftentimes knee jerk reactions turn into big pains in the butt.
3. Collaborated. You’re never as smart alone as you are when you’re thinking with other trusted brains. It’s best to enter this stage after you’ve successfully managed to complete the previous two. Otherwise, “collaborated” often turns into vent session, cursing, and exacerbating the problem (causing you to dig a deeper hole). But, when you’re calm and collected and have a proper inventory of the problem and possible solutions… collaboration becomes a powerful equation that turns 1+1 into 3.