Ever since this interaction I had with a random mechanic (and several other similar interactions I’ve had in the past), I’ve been quite skeptical of going to anyone new.
To be clear, there’s nothing wrong with my current mechanic and I feel very lucky to have found him, there are simply some things he can’t do… like body work and dent/scratch repairs.
This past weekend, lo and behold, my car got backed into and got a dent and scratches that need repair.
And so, rather than go to the closest mechanic to my home/work or even look at reviews online… I asked the mechanic I trust who he would trust to get this type of work done…
And he gave me a shop name and a number and told me to tell them he sent me.
Done.
There’s a speed that comes with trust that can be invaluable for getting things done in life.
And if you’re like mechanic #1 in the interaction I linked to above… you’re gonna find yourself climbing some uphill battles throughout your time.
But, when you prioritize trust over bottom line, suddenly the climb levels out and sometimes even turns downhill. Because while bottom line focus might get you some short turn dollars, it usually ends there or shortly thereafter. Whereas if you focus on trust… you’ll create a bond that’ll last much, much longer—maybe even for life.
And as a mentor of mine says, the best way to build a good business is to build a good business.
And being a good person who cares about doing good for other people is an excellent strategy to do exactly that.