What’s worse than not communicating?
Fragmented communication that gets misconstrued.
It gives the illusion that communication happened when really, it didn’t.
And what follows are actions that are taken on unclear, confused, incomplete information.
…What leads to fragmented communication? Fragmented listening.
What leads to fragmented listening? Fragmented attention.
And what leads to fragmented attention? A person’s belief in their ability to multi-task.
Here’s the thing: you can’t. So, don’t.
Start single-tasking your attention with those whom you’re speaking with.
And if you can’t single-task with them, then don’t even try or pretend to try to.
Fragmenting a conversation can do far more harm than not having the conversation at all.